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Unlike many of our competitors, we actively encourage performance measurement, and welcome any feedback you may have on our services.
In fact, we’re so confident in the excellent services we offer, we’ll even agree – through detailed service level agreements measured by K.P.I’s – financial penalties for unacceptable performance.
Our unique Extranet facility allows you to securely analyse information, run your own reports, track order statuses, manage & update stock details and set up automated emails for stock replenishments/goods received, all online 24/7 directly from your PC.
Honesty and mutual respect ensure a strong working relationship that is reflected in our excellent results.
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